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This page sets out the terms that govern how okbet apk operates, what you agree to when you access the platform, and where our policy applies. Access to the platform depends on local law and is available only in eligible regions.
When you create an account with us, you enter into an agreement governed by these terms. We do not accept registrations from regions where access is restricted under local law — eligibility is determined at the point of account creation and is reviewed if your circumstances change. All transactions you make through GCash, Maya, or Bank Transfer are subject to these same terms, including the records we keep of each deposit and withdrawal movement. Those records are visible in your account wallet history after login, and we do not alter them once a transaction is confirmed. Any use of the platform — browsing game lobbies, placing bets, requesting a withdrawal — counts as acceptance of the current version of these terms. We publish changes on this page; continuing to use the platform after a change is posted means you accept the updated version. If you want a copy of the terms as they stood on a specific date, contact our support team with the date range and your registered account details, and we will provide what our records show.
Our legal terms apply to the platform directly — account creation, wallet activity, game access and content we host. They do not extend to third-party services that link away from our pages. Here is how the scope breaks down across four areas.
All login activity, account registration, identity verification steps and session management fall inside this policy. Any suspension or closure of an account is handled according to these terms, and the reason is communicated to your registered contact.
Deposits and withdrawals via GCash, Maya and Bank Transfer are covered. Transaction records stay in your account history. We do not control how your payment provider handles its own fees or processing timelines — those are governed by their own terms.
Game content from studios available in our lobby — including titles like Classic Roulette Live and Pattern Bingo — falls within our scope for fair access. Studio-side mechanics and certified outcome systems sit under each studio's own published standards, not ours.
Links to external pages, app stores, wallet providers or social platforms are outside our legal boundary. We do not carry responsibility for what those services do with your data or your session once you leave our platform.
You have several concrete actions available to you under this policy — and we have built the account interface to make those actions straightforward. Your transaction records, account details and communication history are all accessible after login. If something in your account looks incorrect, you can raise it directly without needing to escalate through multiple steps. We keep a record of all support contacts you raise, and we will respond to policy-related questions within the timeframe shown in your support ticket. For account detail corrections — name, registered email or contact number — the update process is inside your account settings; fields that affect identity verification may require document confirmation as shown in the form. For data questions or removal requests, use the contact path listed in our support section below.
Your full wallet and bet history is available in the account dashboard after login. You can filter by date range and export what you need. We do not remove confirmed transaction records, but we can clarify any entry you have a question about.
Account settings contain an editable profile section. Name and contact fields can be updated directly; identity-linked fields show the verification step required. Follow the instructions in the form — do not submit changes through support chat, as those are routed to a separate queue.
Use the support contact path on this page to submit a policy question. Include your account ID and the specific term you are asking about. We log all policy contacts and respond with reference to the current published version of these terms.
If your account is restricted or you cannot complete a wallet action, open a support ticket and describe the step where access stopped. Reference your GCash or Maya transaction ID where relevant — this shortens resolution.
Three contact routes are available for legal and policy questions. Each route is staffed and logged, so your query has a reference number you can follow up on. For urgent account issues, use live chat; for formal policy requests, email is the documented route.
Open the chat widget from any page after login. Describe your policy or account concern, and the agent will log it with a reference number. Live chat is the fastest route for active account restrictions.
Send formal policy requests, data questions or written complaints to our support email. Include your account ID, the specific policy section you are referencing, and any GCash or Maya transaction IDs relevant to the matter.
The Help Centre, accessible from your account menu after login, contains published answers to common policy questions. It is updated when our terms change, making it the point of reference for the current version of any clause.
Our approach to account data, session cookies and security is set out in these terms and applied consistently across all platform interactions. We collect only what is necessary to operate the account, process wallet activity and respond to support requests. Cookies used on our pages are functional and analytical — they keep your session active and help us understand how the lobby is used, not to share data with advertisers. Your account password and wallet access are your own responsibility to keep secure; we will never ask for your password through chat or email. If you believe your account has been accessed without your authority, contact us immediately through live chat for an account hold while we review the activity.
Account registration details, wallet transaction records and support contact history. We collect what is needed to run your account and nothing beyond that. You can request a summary of what we hold by contacting support with your account ID.
Session cookies keep you logged in across pages. Analytical cookies record aggregate browsing behaviour within the platform — not individual game outcomes. You can manage cookie preferences through your browser settings at any time.
Access to your account is protected by your login credentials. We recommend a unique password not used elsewhere. Two-factor steps, where enabled on your account, are shown in your security settings. We will not initiate a password request from our side.
We retain account records for the period required under applicable law in eligible regions. Once that period has passed and your account is closed, records are deleted according to our data schedule. Removal requests before that point are assessed case by case.
These are the questions we get most often about this legal page — covering user rights, account data, wallet scope, cookies and how to contact us.
Yes. All wallet activity through GCash, Maya and Bank Transfer is covered by these terms. The records of those transactions are stored in your account history and visible after login. How each payment provider handles its own fees is governed by their separate terms, not ours.
Access depends on local law and is available where local law in your region permits. When you register, eligibility is assessed at that point. If your region or circumstances change, your access status may be reviewed. Check the account creation page for the current eligibility conditions shown there.
Send a data request to our support email with your registered account ID and the type of records you want. We will provide a summary of what we hold. For account history, the wallet and bet log in your dashboard is already available to you directly after login.
Account records are kept for the period required under applicable law in eligible regions. After the account is closed and the retention period has passed, records are removed according to our internal schedule. If you want to request early removal, contact support in writing with your account ID.
Most account details — contact number, email, display name — are editable in your account settings. Fields that are linked to identity verification show a document submission step in the form. Follow the instructions shown there; do not try to change identity-linked fields through chat.
The current version is always on this page. When terms change, we post the update here and your continued use of the platform after the update is posted counts as acceptance. The Help Centre in your account menu also reflects current policy wording for common topics.