Casino / Slots
From RTP and volatility on the slots side to Asian handicap and rollover on sports markets, this glossary covers the terms you will actually see inside the lobby, at the live tables, and across your account wallet. Whether you are checking a game mechanic or confirming what a payment field means, the definitions here are written for how the platform works — not for a textbook.
These are the terms you will encounter most often when browsing slots, joining a live table or reviewing a game result. Each definition reflects how the term is used inside the lobby rather than a general dictionary meaning.
RTP stands for Return to Player. It is the theoretical percentage of total wagers a game returns to players over many rounds. Where a studio such as Pragmatic Play or Habanero publishes this figure, it appears on the game detail screen.
House edge is the mathematical advantage built into a game's design. In Classic Roulette Live, for example, the edge comes from the zero pocket. It does not change from session to session and is a property of the game itself.
Volatility describes how a slot pays out. High volatility means wins arrive less often but tend to be larger when they land. Low volatility means smaller, more frequent results. Spadegaming and CQ9 titles each carry their own volatility rating.
A wager is the amount placed on a single bet or spin. Turnover is the total amount wagered across multiple rounds. Both terms appear in your account transaction history and are used when reviewing information conditions.
Jackpot refers to a game's highest available prize, reached through a rare symbol combination or a dedicated feature round. It is a game mechanic, not a platform schedule. Check the game paytable to see how a specific title triggers it.
A live dealer game streams a real human dealer from a studio in real time. You place bets through the on-screen interface while watching the dealer handle cards or a roulette wheel. Classic Roulette Live uses this format.
These terms appear in the sportsbook, during deposit and withdrawal steps, and when your account goes through verification. Understanding them before you start helps you move through each screen without pausing to search.
Asian handicap removes the draw outcome by giving one team a head start expressed as a fractional or whole goal line. In basketball betting on PBA or NBA markets, it balances matches where one side is a clear favourite. The handicap line is shown beside each match.
Over/under is a bet on whether a combined score, point total or stat will finish above or below a set number. It is common in basketball and boxing markets. The line is set by the sportsbook and shown next to each event before the match starts.
Rollover is the number of times a credited amount must be wagered before it can be withdrawn. For example, a stated rollover of five means the credited amount needs to be bet in total five times. The current requirement is shown in your account dashboard after login.
E-wallet refers to a digital payment account such as GCash or Maya. When you link an e-wallet, deposits and withdrawals move between that account and your platform wallet. Bank Transfer works the same way using your local bank account number instead.
KYC stands for Know Your Customer. It is the identity verification process your account may require before a withdrawal is processed. The steps — which documents to submit and where to upload them — are shown in the account verification section after login.
A round robin is a set of smaller combination bets drawn from a larger selection of events. Rather than one multi-match bet, it creates several smaller parlays. If one event loses, the remaining combinations can still return a result. It is available on supported sports markets.
Glossary terms do not live in one place — they appear at different points as you move through the lobby, place a bet, fund your account or check a result. Knowing which family a term belongs to helps you find it on the right screen without searching through unrelated menus.
Terms like RTP, volatility, bonus round, multiplier and scatter appear on individual game detail screens. For Habanero, Joker and CQ9 slot titles, the paytable button inside the game opens this data directly. Not every studio publishes every figure — check the paytable first.
Asian handicap, over/under, moneyline, spread and round robin are shown on the sportsbook event page next to each match. Basketball markets for PBA and NBA games display these bet types alongside the current line. The line updates as the event approaches.
Deposit, withdrawal, e-wallet, minimum amount and processing status appear in the cashier section of your account. GCash and Maya transactions are listed by date and amount in your transaction history. Bank Transfer entries show the reference number assigned at the time.
Rollover, KYC status, eligible games and turnover requirement are shown in the account dashboard after login. When a information condition applies, the dashboard shows the current progress and which game categories count toward the rollover. Check there for the live status.
Seeing a term in isolation is one thing; understanding how it changes a choice is more useful. When you open a slot like Night Market from Spadegaming, the volatility rating in the paytable tells you whether the session is likely to run long with smaller results or deliver bigger hits less often — which matters when you are deciding how to size your bets. At a live table, house edge on Classic Roulette Live is fixed by the game rules, so no betting pattern changes the underlying math; that frees you to focus on pace and table limits instead.
A high-volatility label on Night Market means rounds can pass without a feature trigger. Adjust your per-spin amount so your balance lasts into the variance window where the larger results arrive.
House edge is built into the wheel, not into how you bet. Comparing single-zero and double-zero roulette variants tells you the edge difference before you sit down at the table.
A -4. 5 handicap on the favourite means your bet needs them to win by five or more points. The sportsbook shows the line and the corresponding odds side by side for each game.
If your withdrawal is pending KYC review, the account verification screen lists the document type required. Submitting through the correct field clears the hold without a support ticket.
A clear vocabulary does practical work. When you know what RTP and house edge mean, you can read a game's paytable and make a considered choice between a CQ9 crash title and a Pragmatic Play slot without guessing. When you understand rollover, the information condition in your dashboard is no longer ambiguous — you know which game types count and how much turnover is still needed. For payments, knowing that GCash and Maya transactions appear separately in your transaction history means you can reconcile your wallet without confusion. Account terms like KYC tell you exactly what document step is blocking a withdrawal before you reach out for help.
If a term in the lobby, on a game screen or in an account message is still unclear after checking this glossary, there are several ways to get a direct answer from the support team.
The live chat button is available on the main site and inside the app. Start a session and type the term you are unsure about — the support team can walk you through what it means in the context of your account or the game you are looking at.
information conditions, rollover progress, KYC status and wallet transaction labels all have contextual help text inside the account dashboard. Log in and check the relevant section before contacting support — many common questions are answered directly on that screen.
For detailed questions about a specific game mechanic, a payment term or an account restriction, email support gives you a written record of the answer. Include the term name and where you saw it — game screen, transaction history or information condition — so the team can respond precisely.
These questions go beyond the definitions and into how each feature actually works when you use it — covering the steps, the screens and the account actions connected to the terms in this glossary.
Open the slot title from the lobby and look for the paytable or info button inside the game. Pragmatic Play, Habanero and CQ9 typically publish RTP on that screen. If the studio does not display it, the figure is not available for that title.
Log in and open the account dashboard. The promotion section shows the credited amount, the rollover multiplier applied and your current turnover progress. The status updates after each qualifying wager is settled across eligible game categories.
Go to the account verification section after logging in. The screen lists the document types accepted and shows which step is pending. Upload through the field provided and wait for the status to update — this is what clears a withdrawal hold linked to verification.
Yes. The cashier section of your account allows multiple payment methods. You can add GCash for quick deposits and a Maya account for withdrawals, or use Bank Transfer alongside either e-wallet. Each transaction is logged separately in your history.
On each PBA or NBA game, the handicap line is displayed next to the team names. Select the side you want after accounting for the handicap offset shown. The odds displayed already reflect the adjusted line, and your bet slip confirms the terms before you place it.
A bonus round is a game mechanic built into the slot that activates under specific conditions — usually a set of scatter symbols landing together. Inside the bonus round, the game may offer free feature spins, multipliers or a separate pick-and-win screen. The exact trigger and prize structure are shown in the paytable.